Service

The perfect match between man and machine

We are putting at your disposal highly qualified team of service technicians, who are experienced and knowledgeable experts in order to ensure the reliable operation of machines and to minimize a stoppage time when a breakdown occurs. We are offering a wide range of services – starting from current repair and maintenance of devices to a range of agreement systems concerning performance of periodic services till individual service agreements for regular maintenance resulting in elongated warranty terms:

Current repair and maintenance

In case of a break down or malfunction, our technicians give call free of charge consultation or arrive at the desired place within minimum time after confirmation from clients.

Annual Maintenance Contract (AMC) concerning performance of periodical inspections

Our periodic inspections program called Annual Maintenance Contract (AMC) which was put into effect by our company includes every 15 days or 30 days or 60 days performance of periodic inspections. According to catering manufacturers advice it is highly important both every day maintenance made by your personnel and that periodic inspection are carried out by our qualified service personnel. These inspections enable us to check the technical state of machines, cleaning and in advance finding excessive wear of components and elements such as Gaskets, Shower Plates & O rings. Regularly made inspections effectively limit the need of service interventions caused by break downs and considerably reduce machines exploitation costs.

Individual service agreements resulting in elongated warranty terms

At the time of purchasing the machine, the buyer enters into a service agreement called Preventive Maintenance Contract (PMC) for regular maintenance. Our service technicians remain at your disposal at every 15 days or 30 days and carry out periodical inspections for the agreed fee. Any malfunctions and break downs which occur and caused by defective operation of the machine will be repaired free of charge within the agreement time period.

For Service, contact:

West India:
Maharashtra, Gujarat & Madhya Pradesh: servicewest@kaapimachines.com


In case of emergency, contact:
Mr. Selvin S (National Service Manager),
Email: selvin@kaapimachines.com

North India:
Delhi, Rajasthan, Uttarpradesh, Punjab, Himachal Pradesh, Uttarakhand & Jammu and Kashmir: servicenorth@kaapimachines.com

South India:
Karnataka, Kerala & Goa: servicesouth@kaapimachines.com

Tamilnadu:
servicetn@kaapimachines.com

Andhrapradesh & Telungana:
serviceap@kaapimachines.com

East India:
West Bengal, Orissa, Chattisgarh, Bihar, Jharkhand, Meghalaya, Sikkim & Assam: serviceeast@kaapimachines.com